General Information and Frequently Asked Questions
Lodging Reservations: While Virginia and Kentucky State Parks are sister organizations of Breaks, Breaks is operated independently by the Breaks Interstate Park Commission. In 2012, Breaks Park partnered with Virginia State Parks to facilitate online and call in reservations. 100% of the revenues from your visit remain at Breaks Park for operations and improvements. Neither state receives revenues from your stay. Reservations for camping, cabins, hotel rooms, cottages and picnic shelters can be made by calling the Park Reservation Center weekdays 9 a.m. to 5 p.m. at 1-800-933-PARK (7275). Reservations can be made up to 11 months in advance. We do not generally accept same-day reservations. Payments must be made in full to the Reservation Center within 14 days after the reservation is made or prior to the arrival, whichever is sooner. The Reservation Counselor will give the payment due date at the time the reservation is made. Reservations can also be made online by clicking here. Web reservations require credit card payment at time of the reservation.
Payments can be made by American Express, Discover, MasterCard or VISA over the phone (by the card-holder only) or by check or money order (online reservations are by credit card only). Checks and money orders should be made payable to Virginia State Parks and mailed to: Department of Conservation and Recreation, Virginia State Parks Reservation Center, P.O. Box 29865, Richmond, VA 23242. Checks and money orders will not be accepted at the park, only by mailing them to the address above. A non-refundable $5 transaction fee is charged for all overnight rentals. The fee covers the entire stay, regardless of length.
Cancellation policy: Cabin and cottage cancellations may be made by calling the Reservation Center during operating hours. A flat $20 fee is charged for cabin/cottage cancellations made at least a month prior to the scheduled arrival date. The fee for cancellations made less than 30 days before the scheduled arrival date is $20 per night. Cancellation fees also apply to early departures and reductions in the number of nights of the cabin rental. Because cabins require a minimum two-night stay, the charge for an early departure or reduction will be two nights’ rental plus $20 per additional night. Any departure made after the cabin check-in time of 4:30 p.m. is considered a full night’s stay.
Picnic Shelter cancellations: No refund within 14 days before reserved date. Before then, a $10 cancellation fee applies. You may transfer the shelter reservation prior to 14 days of arrival without a fee.
Lodge (hotel room) cancellations may be made by calling the Reservation Center during operating hours. A flat $10 cancellation fee is charged for lodge room cancellations made at least 30 days prior to the scheduled arrival date. The fee for cancellations made less than 30 days before the scheduled arrival date is $10 per night. Cancellation fees also apply to early departures and reductions in the number of nights of a lodge room rental. Any departure made after the lodge check-in time of 4:30 p.m. is considered a full night’s stay.
Transfer policy: Cabin, cottage and hotel room transfers must be made through the Reservation Center by 5 p.m. on the Monday prior to the date of your scheduled arrival. If the given Monday is a state holiday, the deadline is Tuesday by 5 p.m. After that time, you must use the rental or cancel the reservation, and cancellation fees will be charged.
The following guidelines have been established to ensure your safe and enjoyable experience, and to protect this valuable resource for others to enjoy:
PARK CONTACT NUMBERS & EMERGENCY CONTACT NUMBERS
Lodging Reservations: 1-800-933-7275 (Monday thru Friday 9 am - 5pm) or book online by clicking on reservations at www.breakspark.com.
Park office: 276-865-4413 Emergency after hours ranger pager number : 1-888-571-2180, please enter your area code and a call back number. Your call will be returned within 15 minutes.
Emergency after hours telephone number – (276) 698-0532
FREQUENTLY ASKED QUESTIONS
Can I make reservations online? Campground and lodging reservations may be made online by clicking here or by calling Reserve America at (800) 933-7275.
What if I can't use my reservation? You have two options. First, you may cancel the reservation and pay the cancellation fee. This must be done prior to the official check-in time on the date of your arrival. If the Reservation Center is open or will be open again before your scheduled check-in time, you should call the center at (800) 933-7275 to cancel. This speeds the processing of your refund. If the center is closed and will not reopen before your scheduled check-in time, you must call the park to cancel. The park's phone number may be found on the confirmation letter and or on the parks webpage under “Contact”.
Your second option is to transfer the reservation to a future time. You can even change the type of site. You may not, however, transfer a cabin or lodge reservation to camping. There is no charge to transfer the reservation. Transfers are handled through the Reservation Center only, Monday through Friday 9 a.m. to 5 p.m., and must take place before the official check-in time of your confirmed reservation. The last opportunity for a transfer of a cabin or lodge reservation is at 5 p.m. on the Monday prior to your scheduled arrival. (Should that Monday be a state holiday, then 5 p.m. on Tuesday is the deadline.) After that time, you must either use the reservation or cancel it and pay the appropriate cancellation fee. If the center is closed, your transfer deadline has expired, and the center does not reopen before your scheduled check-in time, your only option is to cancel. Camping reservations may be transferred through the reservation center up until the official check-in time on the day of arrival. If you are arriving on a Saturday, Sunday or a state holiday, your last opportunity to cancel is the previous weekday at 5 p.m.
How far in advance can I make a reservation? Reservations for lodging and campsites can be made up to 11 months before the desired date(s).
What are the check-in times? For lodge rooms, cottages, and cabins, it's 4:30 p.m., and checkout is at 11 a.m. Official check-in for camping is 4 p.m. If a site is available, early check-in is allowed. Checkout for camping is 3 p.m.
What if I arrive late? Arriving late for camping is never a problem. If park staff is gone for the day, proceed to the campground and select an unoccupied site. Go to the office or contact station the next morning to register. Remember that if you have a reservation, your campsite is paid so don't put money in the honor camping envelope. Cabin guests expecting to arrive late must make arrangements directly with the park beforehand. The times when the park offices or contact stations are staffed vary widely during the year. If you are a motel, cottage, or cabin guest and will be arriving after the check-in desk closes, please call the park using the phone number on your confirmation letter to make any necessary arrangements.
What if I leave early? Checkout time is used to determine the unused portion of the stay. Refunds, if applicable, must be requested at the time of departure. See the early departure policy for details.
May I bring my pet? Pets are allowed in the campground and select lodge room units. A fee is charged per pet per night in the motel. Pet fees do not apply in the campground. Guests must clean up after their pets and never leave their pets unattended. To avoid potential inconvenience, we ask that you bring proof of current rabies vaccination. Park staff reserve the right to terminate your stay without a refund should your pet be considered a nuisance, and customers will be billed for any property damage caused by pets. State regulations prohibit pets on public beaches. Your pet must be confined or kept on a leash no longer than six feet and under constant supervision while in the park.
When is the Reservation Center open? The Reservation Center is open 9 a.m. to 5 p.m., Monday through Friday. It’s closed on weekends and all state holidays. Recorded information on some topics - cancellation policy, park telephone numbers, hours of operation, check mailing address - is available 24 hours a day at 1-800-933-PARK (7275). Reservations for campsites can be made online but payment must be made in full when the reservation is made. Availability can be checked online at no charge. Click here to visit the online reservation page. A non-refundable $5 transaction fee is charged for all overnight rentals made online, through the call center or by walk-in guests at the park.
Do I have to pay extra for swimming or boat launching? Boat launching is free for park visitors. The ‘Splash in the Park’ water park is open from the Friday before Memorial Day through Labor Day. Admission charges can be found on our website under the "Activities" tab. Circumstances beyond our control, such as bad weather or a shortage of qualified lifeguards, may necessitate occasional closure of swimming areas or boat launches. We apologize for any inconvenience this may cause, but no refunds will be provided in such instances. Children wearing diapers in swimming areas and pools must wear sealed plastic pants. Inflatable training devices for young swimmers are recommended and available for purchase at the park.
How about occupancy limits? No more than six people or immediate family members are allowed per campsite. ("Immediate family" is defined as all persons who live in the same household.) For cabin occupancy and bed rental information please see the park's website to determine sleeping accommodations that best fit your party (it's listed under "Lodging/Accommodations"). Rollaway beds may be rented for use in lodge rooms only for $3 per night. Be sure to rent the rollaway in advance to guarantee that it's in the room when you need it. Rollaway beds are not available for cottages or cabins.
Early departure policy:
Cabin, cottage, and lodge room guests are responsible for all damage incurred during their stay and will be charged for missing furnishings.
May I hang a lantern in a tree? Nails and hot lanterns leave permanent wounds in trees so this is not allowed.
Are campfires allowed? The campground provides a grill or fire ring that can be used for charcoal or wood. Help prevent wildfires. Keep outdoor campfires small and contained within the grill/fire ring provided. Fires must be attended at all times and extinguished when left. Firewood is available for purchase at the park. Please leave firewood at home as firewood can harbor insect pests, such as the emerald ash borer. The transport of infested firewood has been identified as a leading cause in the introduction of harmful forest insects into un-infested forest areas. Help keep our park pest-free by leaving your firewood at home. Chain saws are prohibited. We enforce statewide or local burn bans and the spring prohibition of fires before 4 p.m.
How should I handle wastewater? Help reduce water pollution. Dump stations should be used to dispose of wastewater.
When are the quiet hours? Please respect your neighbors. Sound and light travel so lower your voices, radios and lanterns during quiet hours. Quiet hours are from 10 p.m. to 6 a.m. Remember, portable generators should be just as polite.
How many vehicles can I bring? Campers are allowed to bring two vehicles and all camping equipment must fit on the designated areas of their site. Park staffers are the final arbiter of whether the equipment actually fits on the site. Campers are allowed to have guests, however they must pay the parking fee and park vehicles in overflow parking areas.
Where can I set up on my site? Sites have graveled areas designated for camp set-up. All belongings must be contained within that area. Please confine tents to designated tent areas. If you are unsure as to whether your equipment will fit, please call the park. On those sites without a bordered area, equipment should be within the site and not overflowing onto neighboring sites.
What is the maximum number of nights I can stay? Campsite, cabin, cottage and lodge room rentals are limited to 14 consecutive nights per reservation.
How are sites assigned? With the exception of group campgrounds, all campsites are non-site specific. This means you are guaranteed a site of the type reserved in the park. You are not reserving a specific site: Individual sites are assigned by the park, at the time of your arrival, to best meet the needs of all campers. Parks make every effort to accommodate groups camping together, but it may not be possible to honor all such requests. All guests holding reservations must register for their campsite upon arrival (or, if the contact station or office is closed, the nest day). The registrant is responsible for all occupants of the campsite.
How about group camping? Group camping is available. Please call the Reservation Center to check on group camping options.
Is there a minimum age requirement? You must be at least 18 years old (ID required) to reserve a campsite, and someone at least 18 years old must occupy the site.
What's the camping season? The campground is open March 1 through the first Monday in December.
Cabins and Cottages
What comes in a cabin? Five hand-hewn log lakefront cabins are located at Laurel Lake. One is two bedroom and handicapped accessible, and four are two-story three-bedroom units. Each of the cabins has a full size dining table, full kitchen, equipped with dishes, cutlery, basic cookware and cooking utensils, and a microwave. Each cabin has two or three full bathrooms; Each cabin has a heat pump, and a gas fireplace. Linens will be provided on the beds, including sheets, pillows and blankets. There is no daily maid service so linens are not changed during your stay. One set of towels per person is provided. Bed linens and towels should not be removed from the cabin. A clock radio is provided in each bedroom. There is a hospitality kit containing soap, shampoo and body lotion in the bathroom. All living areas have flat screen televisions with build in DVD players, and are furnished with a pull out sofa and two recliners. Bedrooms also have flat screen televisions. Cabins are also equipped with a washer and dryer and have screened-in hot tubs. Each cabin has a back deck, and covered front porch with rocking chairs. Three bedroom cabins sleep eight adults; the two bedroom cabin sleeps six. There are two shelters located at the cabin area, which are available for rental by cabin guests only.
What comes in a cottage? Four woodland cottages are located near Beaver Pond. They are split-level two bedroom units that can comfortably sleep six. In each cottage, one bedroom is furnished with two sets of bunk beds, and the other bedroom has a queen bed. Each cottage has one bathroom on the upper level. Cottages have full-sized dining tables and kitchenettes which are equipped with dishes, basic cookware and cooking and eating utensils. Linens will be provided on the beds, including sheets, pillows and blankets. There is no daily maid service so linens are not changed during your stay. One set of towels per person is provided. Bed linens and towels should not be removed from the cottage. A clock radio is provided in each bedroom. There is a hospitality kit containing soap, shampoo and body lotion in the bathroom. A television is provided in the living area and both bedrooms. Living areas are furnished with a sofa and two recliners.
How many vehicles can I bring? Because of limited parking, Breaks Park regulations allow two vehicles per cabin. Extra vehicles may be parked in overflow areas. Some parks charge for extra vehicles. You are allowed to have guests who are not staying overnight. Most parks require that non-overnight guests leave the park before 10 p.m. All guests must pay the published parking fee or admission and park vehicles only in official parking areas.
How many nights' stay is required? Between Memorial Day and Labor Day, a week's reservation is required at all cabins and cottages with the check-in day being Friday. If available, cabins and cottages can be reserved for two-night stays 30 days before the desired check-in. A two-night minimum stay is required the rest of the year. (Stays of less than a week cannot be booked online; contact the Reservation Center for such arrangements.)
General Questions, Park Rules and Regulations
We want your visit with us to be as relaxing and trouble-free as possible. Before you arrive, please become familiar with these few simple facts about Virginia State Parks. Observe the rules and regulations while staying at your park.
Natural surroundings: Help preserve your park. Please do not cut or scar any plants or trees. Collecting any animal or plant is strictly prohibited except as allowed by the park during environmental education programming. Remember, take only pictures and leave only footprints. And refrain from feeding wild animals.
Is internet service available in the park?
What events are held in the amphitheater?
Where in the park can I plan a picnic?
Do you have facilities to host my family reunion?
If I host an event at the park, are my guests required to pay the entrance fee?
I am interested in bring my office staff on a retreat. What kind of facilities are available?
Litter: Litter and garbage are unsightly and attract and injure animals. Please use the trash dumpsters if available or pack all trash out of our trash-free parks.
Trails: Help prevent trail erosion. Walk along designated trails only. Mountain bikes are permitted only on roads and bike trails, not hiking trails. Our trails will take you to the most scenic areas of your park. Please don't create your own trail.
Fireworks: Fireworks are prohibited.
Fishing: Where permitted, valid fishing licenses are required. Remember, special trout waters require licenses too. Please call the park in advance for help or details.
Speed Limits/Road Safety: Interior park roads are generally posted at 25 mph or lower. Helmets are required when operating motorcycles. State law prohibits children under age 16 from riding in truck beds.